1. Data Controller
The data controller is Saad Mohammed Saad Alqahtani (سعد محمد سعد القحطاني), based in Riyadh, Kingdom of Saudi Arabia. Data is processed under the Saudi Personal Data Protection Law (PDPL) and its Implementing Regulations.
Freelance Certificates
| Activity | Certificate number |
|---|---|
| Web Programming and Development | FL-244906869 |
| Mobile Software and Application Development | FL-219188518 |
| Marketing Research — Mystery Shopper | FL-934778865 |
Issued by the Ministry of Human Resources and Social Development.
2. Our Commitment
- We do not sell personal data or share it with advertisers.
- We use the minimum data needed.
- Core service data is hosted in Saudi Arabia.
- Precise location data is not transferred outside Saudi Arabia.
- You may exercise your rights and withdraw consent.
3. Informational Website
rfeqi.sa does not use analytics or advertising cookies and has no forms that collect personal data. If you contact us, we use the information you provide to respond and manage your request.
4. Application Data
| Category | Purpose |
|---|---|
| Mobile number | Sign-in and verification. |
| Profile and settings | Personalise the experience. |
| Location and saved places | Calculate route and departure options with consent. |
| Trips | Show history and improve recommendations when enabled. |
| Khawyi conversation | Process requests in real time; conversation text is not stored in the current design. |
| Device and security | Protect accounts and diagnose faults. |
| Consent record | Record choices, policy version, and time. |
5. Purpose and Legal Basis
We process data to provide the requested service, protect accounts, meet legal obligations, and on explicit consent where required. Sensitive and external-service consents are requested separately and may be withdrawn.
6. External Services and Transfers
The service may use messaging, maps, traffic, geocoding, and language-model providers. Data is not sent to a consent-dependent function without consent. Precise location data is not transferred outside Saudi Arabia. Approximate location, user-entered text, or limited context may be processed under the applicable consent and safeguards.
7. Security and Retention
We use access controls, encryption in transit, security logs, and data minimisation. Data is retained only as necessary for its purpose or a legal obligation, then securely deleted or de-identified.
8. Your Rights
Under the PDPL, you may have rights to information, access, a copy, correction, destruction, consent withdrawal, and complaint, subject to applicable legal conditions.
9. Privacy Requests
PDPL contact: legal@rfeqi.sa. We acknowledge requests and aim to respond within 7 business days. Identity verification may be required.
10. Children and Automated Recommendations
The service is intended for users aged 18 or older. Route recommendations may be generated automatically, but they are advisory and create no legal effect; the final decision remains with the user.
11. Contact
- Legal and PDPL: legal@rfeqi.sa
- Support: support@rfeqi.sa
- Phone: +966 54 228 5555
- Riyadh, Kingdom of Saudi Arabia